Engaging Logic saves major training company thousands of dollars monthly
A Registered Training Organisation with over fifteen years’ historically found little need for external IT assistance, when their computer systems broke down they called upon their managers with any IT experience to resolve the issue.
As the years passed and technology became more prevalent, the managers started spending valuable time away from their current tasks to resolve computer issues.
The Problem
Throughout the year their organisation assists hundreds of businesses, this creates a heavy workload for their entire management team. When productivity levels were formally reviewed it became clear how much time was being invested in computer system maintenance.
Although IT is very important to a company’s infrastructure, the heavy time commitment from managers for computer maintenance was detrimental to their primary role. Rather than continuing to pull their talent in too many directions, the choice was made to outsource their IT support.
The resolution
Logic was brought in to manage their entire IT environment.
Our client now has an IT system which is modern and efficient. The management productivity issues are replaced by a sound system and structure that saves money and encourages further business development.
The key results
- Management productivity increased significantly
- Business grew by 40%
